Effective Date: 12/17/2024
Elite Coatings & Paving Supply
Website: elitecps.com.au

1. Introduction

At EliteCPS, we are committed to protecting your personal information and ensuring your experience with us is safe and secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name, contact details (email, phone number, address).
• Payment information for transactions.
• Browsing data (cookies, IP address).
• Any other information you provide directly to us through our website, email, or in-person interactions.

3. How We Use Your Information

We use your information for the following purposes:

• To provide products or services you’ve requested.
• To process transactions and issue receipts.
• To communicate updates, promotions, or respond to inquiries.
• To analyze website usage for improvement.
• To comply with legal obligations.

4. Disclosure of Information

We may disclose your information:

• To third-party service providers assisting in delivering our services (e.g., payment processors, shipping services).
• To comply with legal obligations or enforce our rights.
• With your explicit consent.

We do not sell or rent your personal information to third parties.

5. Security of Your Information

We take reasonable steps to protect your personal data from unauthorized access, misuse, loss, or disclosure. This includes secure servers, encryption protocols, and restricted access measures.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website by remembering your preferences and providing personalized content. You can disable cookies through your browser settings, though some features of the website may not function as intended.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Withdraw your consent for marketing communications.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page.

10. Contact Us

For questions, concerns, or requests regarding your personal information, please contact us:

• Email: sales@elitecps.com.au
• Phone: 03 5331 6159
• Address: 110 Hertford St, Sebastopol Ballarat, VIC 3356